Many crypto services offer anonymous swaps, appealing to users seeking privacy and convenience. However, this anonymity comes with significant risks and potential inconveniences. If a swap encounters issues – such as delays, incorrect amounts, receiving or refund addresses, wrong networks, or failed exchanges – users may face challenges in resolving the problem.
LetsExchange is known for its support team, ready to help users 24/7. As part of our commitment to enhancing user experience, providing an email address is now mandatory when creating a swap. While this might seem like a small change, it significantly benefits our users and establishes a balance between privacy and security.
Except for email, no additional personal information is required, keeping the crypto exchange process confidential. Moreover, a valid email unlocks numerous benefits that we will explore further.
Here’s why this feature makes using LetsExchange even better.
Real-time notifications about the swap’s progress in your inbox
When you provide your email address on LetsExchange, you receive real-time notifications about your swap’s progress. Each step of the swapping process is directly in your inbox, so you stay informed even if you close the tab displaying your swap details and forget to save the exchange ID.
If a swap takes longer due to network delays or other factors, you’ll receive notifications to stay informed about its progress until completion.
Comfortable resolution of issues if such arise
If you ever encounter an issue or have a question about your swap, your email allows our support team to locate and resolve your transaction-related concerns as soon as possible.
Unlike many services that require time-consuming proof, such as recording videos of logging into your wallet or sharing screenshots to confirm fund transfers, LetsExchange keeps things simple.
Swap history at your fingertips
With your email, you can request receipts for your past swaps. This is particularly helpful for users who frequently use our service and want to keep track of their swaps for personal or professional purposes.
Keeping privacy while offering an additional security layer
Your email lets us notify you about any unusual activity related to your swaps or updates concerning platform security. This adds an extra layer of protection for your exchanges.
The only requirement is that the email address be valid. For added privacy, you can create a separate email dedicated solely to crypto swaps.
Receiving promotions and news
We won’t spam you. But this keeps you among the first to learn about promo codes, special offers, 0% fee campaigns, new features, and service updates.
You’ll also stay updated on exclusive promotions designed to maximize the value of your exchanges.
Make one step more and sign up
Leaving a valid email on LetsExchange is beneficial, but you can take it further by signing up for a personal account. Simply click the "Account" button in the top-right corner, enter your name and email address, and set a secure password. This creates your personal account, which unlocks multiple advantages, such as streamlined transaction management, access to swap history, personalized settings, exclusive promotions, and more options to earn crypto. Having an account ensures a more convenient and personalized swapping experience.
Bottom Line
While we understand that some users may initially view mandatory email entry as a restriction, this change is designed to enhance your experience. It helps us improve communication, ensure transaction transparency, and strengthen security measures while giving you access to more personalized features and services.
We respect your privacy and are committed to safeguarding your data. Your email will only be used for transactional purposes and essential communications. It is protected under strict security protocols; we will never share it with third parties.